1. Are you ready to move to a Client-Led philosophy for your business?
- YES - move to question 2.
- No - this isn't for you.
2. What do you really want right now?
- A - Everything I need to make real changes, move to question 3.
- B - Not sure, just looking - not what you need at this time.
3. Do you want to start right now?
- A - Yes, Let's GO!
- B - you can always come back...
“From Dior to Client Liaison — roles change, but the focus never does. People.”
Client Led Mindset - Customisation - Innovation
Individaully they shift your business.
Together....they TRANSFORM it!
YOU'RE HERE BECAUSE YOU WANT A BETTER VERSION OF WHAT YOU ALREADY HAVE!
You need to see your business clearly - what's working, what's not, and what to do next.
Most businesses don't have a strategy problem, they lack clarity. They are not sure where to look or how to fix what is not working.
This is where you start...
⚪ Silver — The Client Magnet Method™ - ⚡Give me 39 minutes & I’ll reset your business - fast.
Your Clients already show you what they need - you just need to know how to tune in.
Everything begins with the first moments of your client experience - the welcome, the conversation, and the consultation.
This is where you how to engage and appreciate your client all within the first few seconds, the "make or break" window.
The Client Magnet Method™ is the first impression reset, where you need to remember why you have clients & how to serve with purpose.
**Perspective content - About You & uncovering your True Persona.
"If this is what you want - you will know instantly."
You'll start to:
1. Create Instant Connection
Transform: Use open communication from the first moment with tone, presence, and genuine appreciation.
Translate: Clients relax and open up faster — the whole interaction becomes smoother, clearer, and easier for you.
2. Map out Consultations That Flow
Transform: You draw out what your client wants quickly and naturally — no dragging, no interrogations, no repetition.
Translate: You get clear answers fast, feel confident guiding the conversation, and the whole process feels effortless.
3. Be You — No More ON/OFF Switch
Transform: You stop moving between the “work persona” and “real you.” You show up as yourself, on purpose, with ease.
Translate: You stay grounded, authentic — and work flows, with less inward friction.
If you are ready to reset how clients experience you - this is where you start.
⚡39 minutes - your shortcut to a stronger business!
→ If you are ready to take this further, here's how it continues:
Next: Awareness 🟡 The Retention Power Play™ — where you uncover what’s really happening when clients don’t return.
🟡 Gold — The Retention Power Play™ - 🔥 In only 36 minutes, you'll find your leak!
If clients stop returning, something’s broken — but what if you never actually built retention properly in the first place?
Do you have the right system and team?
The Retention Power Play™ helps you straighten out what is holding back the loyalty and commitment from your clients.
Turn it around and never fall behind again - it's not about measuring KPI's and tracking your team. Its about what is really happening underneath.
⚠️You will have to be brutally honest here!
You'll start to:
1. Elevate Every Interaction.
2. Build Retention into your Service.
3. Fix what's actually Failing.
Raise your service into a higher level of hospitality and VIP care — the kind that sets you apart and shifts your client’s perspective instantly. Your standard becomes a sought after benchmark. The experience creates value, and moves to cement loyalty.
Rebooking and retention stops being "measured", because it becomes part of your customer service policy. Clients say yes without resistance. Retention increases because now its about how you direct the journey.
Identify the five key areas holding your business back — and bring them up to standard so everything works together.
Finally fix what's actually been costing you - with clarity and precision. This shift becomes your new non-negotiable.
🔥Ready to fix your retention leak fast?
⏱️Total Time: 36 minutes!
→ Next: Your Signature⚫ The Innovation Accelerator™ — where customisation becomes your signature advantage.
● Black — The Innovation Accelerator™- 🔥 59 minutes, to create Your Business Identity!
Customisation isn’t about branding — it’s about building a Signature, as unique as a fingerprint.
It’s where real innovation starts — when your business stops following trends and starts creating from its own DNA.
The Innovation Accelerator™ takes you deeper into customisation — shows you Why it matters - How to implement it.
Find your business Identity and start using properly.
🔓This level unlocks your business’s secret weapon — your people.
Through the Teamwork + Dreamwork Framework, you’ll harness individual strengths, drive collaboration, and build innovation that lasts.
At this level, appreciation becomes awareness — and awareness becomes Your Signature
"If this is what you need - you will know instantly!"
"If this is what you need - you will know instantly!"
1. Customisation as Your DNA
Transform: Build offers and experiences from identity, not templates.
Translate: Your business becomes a fingerprint — impossible to copy.
2. Innovation you actually Use.
Transform:
Turn your existing tools into everyday accelerators.
Translate: Faster, cleaner operations — without losing connection.
3. Lead From Identity, Not Industry
Transform: You understand how your business works and make aligned adjustments - no trends, no detours, just what you always intended.
Translate: Your decisions, delivery and direction stay true to your business style. Progress feels clear, authentic and on-track.
⚪ Appreciation → 🟡 Awareness → ⚫ Your Signature
Ready to own your edge and build a business that can't be copied?
This is where your identity becomes your strategy.
⚡59 minutes - Let's go!
The Shortcut Transformation
You can build this step by step - or you can do it in 2hrs, from start to finish!
This is the full Innovation Lab Experience.
Every Level, every thing you need - all connected.
You don't just fix one part of your business, you see how it all works together - the changes that are needed
and why you have to make them.
Complete the reset. If you are readu to move forward - this is it!
Explore The Innovation Lab
"Knowledge isn't power - unless you use it..."
YOUR WOW! - When you action your session, it creates a custom result — for you.
Whether you’re commuting, in between clients, or training your team, you only need a few minutes to create real momentum.
✔ Built for service-led, and people-first businesses.
✔ Presented in a dynamic, engaging way.
✔ Powered by specialist insight and a lifetime of experience.
From Here 👆- Find the Right Choice?
"People are the driving force behind every business — and that belief shapes everything I do."
Founder - Meet Maria
I’m Maria Davey, Founder of the Innovation Lab — a space built for people who know there’s more to business than analysing spreadsheets.
I see what most business owners can't see themselves. What feels off, what's not working and what's being missed. Once you see it, you can't unsee it - that's where everything shifts.
My career has been built, across industries, studying how businesses grow when people connect. From the Beauty Industry through to Education. Having seen the evolution of technology along the way. My Client Led philosophy is the Innovation Lab.
This isn't a course - it's a shortcut. Something you can use in the moment to create impactful change, not a generalised one-size-fits all model.
A mindset shift!
"THIS IS MY LIFE'S WORK - READY FOR YOU TO USE AS A SHORT CUT IN YOUR BUSINESS."