1. Are you ready to move to a Client-Led philosophy for your business?
- YES - move to question 2.
- No - this isn't for you.
2. What do you really want right now?
- A - Everything I need to make real changes, move to question 3.
- B - show me the money = not what you need at this time.
3. Do you want to start right now?
- A - Yes, Let's GO!
- B - you can always come back...
“From Dior to Client Liaison — roles change, but the focus never does. People.”
Client Led Mindset - Customisation - Innovation
Individaully they shift your business.
Together....they TRANSFORM it!
YOU'RE HERE BECAUSE YOU WANT A BETTER VERSION OF WHAT YOU ALREADY HAVE!
K.I.S.S — Keep It Short and Simple
How it works — Simple. Structured. Strategic.
Every lesson inside the Innovation Lab follows a clear system designed to save time and deliver results.
1️⃣ Learn Fast — Each lesson is short, sharp and designed to slot in to your day.
2️⃣ Apply Instantly — Every lesson includes a Turbo Task™ — a real-world action step you can use straight away.
3️⃣ See Results — Build consistency, confidence, and measurable growth — one lesson at a time.
If it doesn't move fast, it can't move your business forward, now!
⚪ Silver — The Client Magnet Method™ - ⚡Give me 41 minutes & I’ll reset your business - fast.
Every client wants to feel valued. This is how you make sure they do!
Everything begins with the first moments of your client experience - the welcome, the conversation, and the consultation.
This level shows you how to engage and appreciate your client all within the first few seconds, the "make or break" window.
The Client Magnet Method™ is the first impression reset, where you need to remember why you have clients & how to serve with purpose.
Includes: Consultation Mapping Framework + Client Language Tools.
**Perspective content - About You & uncovering your True Persona.
"If this is what you want - you will know instantly."
1. Instant Connection
Transform: You learn how to open communication from the first moment with tone, presence, and genuine appreciation.
Translate: Clients relax and open up faster — the whole interaction becomes smoother, clearer, and easier for you.
2. Consultations That Flow
Transform: You draw out what your client wants quickly and naturally — no dragging, no interrogations, no repetition.
Translate: You get clear answers fast, feel confident guiding the conversation, and the whole process feels effortless.
3. Be You — No More ON/OFF Switch
Transform: You stop moving between the “work persona” and “real you.” You show up as yourself, on purpose, with ease.
Translate: You stay grounded, and feel like yourself — and work flows, with less inward friction.
Watch the 1-minute overview of your Foundation Tier - The Client Magnet Method™ to reset and remember your "why".
If you are ready to reset how clients experience you - this is the place to start.
⚡41 minutes - your shortcut to a stronger business!
→ Next: Awareness 🟡 The Retention Power Play™ — where you uncover what’s really happening when clients don’t return.
🟡 Gold — The Retention Power Play™ - 🔥 In only 36 minutes, you'll find your leak!
If clients stop returning, something’s broken — but what if you never managed to keep them?
Do you have the right system and team?
The Retention Power Play™ helps you straighten out what is holding back the loyalty and commitment from your clients.
Turn it around and never fall behind again - it's not about measuring KPI's and tracking your team. Its about what is really happening underneath.
Includes: Retention Policy Blueprint + Team Practice Framework.
⚠️You will have to be brutally honest here!
"If this is right for you - you will know it instantly!"
1. Elevate Every Interaction
Transform: You raise your service into a higher level of hospitality and VIP care — the kind that sets you apart and shifts your client’s perspective instantly.
Translate: Clients feel the difference. Your standard becomes a sought after benchmark. The experience creates value, and moves to cement loyalty.
2. Retention Built Into Your Service
Transform: Rebooking and retention stops being "measured", because it becomes part of your customer service policy.
Translate: Clients say yes without resistance. Retention increases because now its about how you direct the journey.
3. Fix Where You’re Failing
Transform: You identify the five key areas holding your business back — and bring them up to standard so everything works together.
Translate: You finally fix what's actually been costing you - with clarity and precision. The shift becomes your new non-negotiable.
Watch the quick Gold Level overview and see how loyalty & service becomes your new superpower.
🔥Ready to fix your retention leak fast?
⏱️Total Time: 36 minutes!
→ Next: Your Signature⚫ The Innovation Accelerator™ — where customisation becomes your signature advantage.
● Black — The Innovation Accelerator™- 🔥 59 minutes, to create Your Business Identity!
Customisation isn’t about branding — it’s about building a Signature, as unique as a fingerprint.
It’s where real innovation starts — when your business stops following trends and starts creating from its own DNA.
The Innovation Accelerator™ takes you deeper into customisation — shows you Why you need it - How to implement it.
Find your business Identity and learn to use it more....
Includes: Advanced Customisation + Smart Innovation for Growth.
🔓This level unlocks your business’s secret weapon — your people.
Through the Teamwork + Dreamwork Framework, you’ll harness individual strengths, drive collaboration, and build innovation that lasts.
At this level, appreciation evolves into awareness — and awareness becomes Your Signature
"If this is what you need - you will know instantly!"
1. Customisation as Your DNA
Transform: Build offers and experiences from identity, not templates.
Translate: Your business becomes a fingerprint — impossible to copy.
2. Innovation you actually Use.
Transform:
Turn your existing tools into everyday accelerators.
Translate: Faster, cleaner operations — without losing connection.
3. Lead From Identity, Not Industry
Transform: You understand how your business works and make aligned adjustments - no trends, no detours, just what you always intended.
Translate: Your decisions, delivery and direction stay true to your business style. Progress feels clear, authentic and on-track.
⚪ Appreciation → 🟡 Awareness → ⚫ Your Signature
Black Tier overview - see how The Innovation Accelerator™ transforms ideas into action — fast. It’s where strategy, creativity & your business DNA align to drive unstoppable growth.
Ready to own your edge and build a business that can't be copied?
This is where your identity becomes your strategy.
⚡59 minutes - Let's go!
Explore The Innovation Lab
"Knowledge isn't power - unless you use it..."
YOUR WOW! - When you action the lesson, it creates a custom result — for you.
Whether you’re commuting, in between clients, or training your team, you only need a few minutes to create real momentum.
✔ Built for service-led, and people-first businesses.
✔ Presented in a dynamic, engaging way.
✔ Powered by specialist insight and a lifetime of experience.
From Here 👆- Find the Right Choice?
"People are the driving force behind every business — and that belief shapes everything I do."
Founder - Meet Maria
I’m Maria Davey, Founder of the Innovation Lab — a space built for people who know there’s more to business than analysing spreadsheets.
I have built my career, across industries, studying how businesses grow when people connect. From the Beauty Industry through to Education. Having seen the evolution of technology along the way.
My Client Led philosophy is the Innovation Lab.
This isn't a course - it's a shortcut. Something you can use in the moment to create impactful change, not a generalised one-size-fits all model.
A mindset shift!
"THIS IS MY LIFE'S WORK - READY FOR YOU TO USE AS A SHORT CUT IN YOUR BUSINESS."
